Our Quality Approach
At Dena Clinic, quality is treated as a holistic approach that covers every stage of our service - from hygiene and sterilisation processes to patient communication, from appointment scheduling to post-treatment follow-up. This page describes the quality approach our clinic has adopted; it does not claim any specific certification, accreditation or award.
Hygiene and Safety Standards
Compliance with hygiene rules in examination and treatment areas is an integral part of how our clinic operates. The sterilisation of the tools and equipment we use, the regular cleaning of our working areas, and measures for patient safety form the foundation of this approach.
Patient-Focused Communication
We adopt an approach built on access to information, consistent communication and clear appointment processes. We think it's important that our visitors can easily understand which channel to use for their questions and what the next step will be.
Continuous Follow-up and Feedback
We see maintaining communication with our patients after treatment, and listening to any questions or feedback, as part of our approach to quality. This feedback contributes directly to the process of improving our service.
- Regular hygiene and sterilisation practices
- Clear appointment and information processes
- Regular communication before and after treatment
- Evaluation of patient feedback
- Following current developments in dentistry
White Smile DesignOur patients are always at the centre of our approach to quality.
If you would like current information about our official documents, certificates or accreditations, you can contact our clinic directly.